[vc_row][vc_column][vc_tta_accordion][vc_tta_section title=”What isn’t covered by the warranty?” tab_id=”1495759923855-7f83cebb-0abd”][vc_column_text]
- Purchases from Lazada
- Improperly operated devices
- Lost or stolen products
- Purchases made over 18 months ago (unless otherwise stated)
- Non quality-related issues (after 30 days of purchase)
- Free products
[/vc_column_text][/vc_tta_section][vc_tta_section title=”When does the warranty begin?” tab_id=”1495759923904-d103f81e-1141″][vc_column_text]It begins the day you place your order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I claim the warranty?” tab_id=”1495760038971-67fb777c-ee23″][vc_column_text]Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at support@rego-tech.com[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is a valid proof of purchase?” tab_id=”1495760063328-5a80e215-6df6″][vc_column_text]
- An Amazon order number, eBay or web-site username for a purchase made through Rego-tech.com
[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I don’t have any proof of purchase?” tab_id=”1495760094450-da75ae43-c60b”][vc_column_text]
- If you made your purchase through Rego-tech.com, we may be able to locate your order using your email address, name or shipping address.
- If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”Will the warranty be renewed if my product is replaced?” tab_id=”1495760118654-8517fd3d-c696″][vc_column_text]The warranty continues from the date of your original purchase. It won’t be renewed after a[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]
